Privacy Policy

Effective Date: [11/06/2024]

Last Updated: [25/10/2025]

This Privacy Policy (“Policy”) describes how [www.astrofacereading.in] (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you access our website, book appointments, or use our astrology and face reading consultation services (“Services”).

By using this Website, you agree to the collection and use of your personal data in accordance with this Policy and applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

1.1 Personal Information

When you book or use our Services, we may collect:

  • Full Name

  • Email Address

  • Contact Number

  • Date of Birth, Time, and Place or Photograph (for astrological purposes w.r.t. appointment)

  • Payment details (processed securely through PayU)

  • Any other information you voluntarily share during consultation

1.2 Automatically Collected Information

When you visit our Website, certain data may be automatically collected, including:

  • IP address

  • Browser and device type

  • Date/time of access

  • Pages viewed and referral URLs

This helps us improve website performance, analytics, and user experience.

2. PURPOSE OF COLLECTION

We collect and process personal information for the following legitimate purposes:
2.1 To schedule, manage, and confirm appointments.
2.2 To provide personalized astrology and face reading consultations.
2.3 To send confirmations, updates, and reminders regarding appointments.
2.4 To process payments securely through PayU Payment Gateway.
2.5 To respond to your queries or feedback.
2.6 To improve our Website, Services, and customer experience.
2.7 To comply with legal and regulatory obligations.

3. PAYMENT INFORMATION

3.1 All payments are processed through PayU, a PCI-DSS compliant third-party payment gateway.
3.2 We do not collect or store your debit/credit card, UPI, or banking details on our servers.
3.3 PayU’s independent privacy policy governs your financial data processing.

4. COOKIES

4.1 Our Website may use cookies or similar technologies to improve your browsing experience and analyze website traffic.
4.2 You can choose to disable cookies in your browser settings, but certain features of the Website may not function properly as a result.

5. DISCLOSURE OF INFORMATION

We do not sell or rent your personal information. However, we may disclose data under the following circumstances:

  • To trusted service providers (e.g., PayU, hosting, communication services) who assist in operating our business.

  • When required by law, legal proceedings, or government authorities under the Information Technology Act, 2000, or any other applicable law.

  • To prevent fraud, data breaches, or security threats.

  • With your prior consent for any other specified purpose.

6. DATA RETENTION

6.1 We retain personal information only for as long as it is necessary for providing services, complying with legal obligations, or resolving disputes.
6.2 You may request deletion or correction of your data by contacting us at [astrofacereadingpubne@gmail.com]. Such requests will be honored subject to applicable recordkeeping and legal requirements.

7. DATA SECURITY

7.1 In compliance with Section 43A of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we implement reasonable technical, administrative, and physical safeguards to protect your information.
7.2 These include encryption, secure servers, limited access controls, and regular security audits.
7.3 Despite these measures, no data transmission over the internet can be fully guaranteed as secure. You use our Website and services at your own risk.

8. CONFIDENTIALITY OF CONSULTATIONS

8.1 All astrology and face reading consultations are treated with the highest level of confidentiality.
8.2 Information shared during consultations will not be disclosed to any third party without your explicit consent, except as required by law.

9. YOUR RIGHTS

As per the Information Technology (SPDI) Rules, 2011, you have the right to:

  • Access and review your personal information held by us.

  • Request corrections to inaccurate or incomplete data.

  • Withdraw consent for data processing (subject to legal obligations).

  • Request deletion of your personal information.

All such requests can be made via email to [astrofaceredingpune@gmail.com] and will be processed after verification in due time from website owners.

10. THIRD-PARTY LINKS

Our Website may include links to third-party websites such as payment gateways or communication tools. We are not responsible for the privacy practices or content of such external sites. You are encouraged to review their individual privacy policies.

11. POLICY UPDATES

We reserve the right to amend or update this Privacy Policy at any time, in compliance with applicable laws. Updates will be posted on this page with the revised “Last Updated” date. Continued use of our Website after changes constitutes acceptance of the revised Policy.

12. GOVERNING LAW AND JURISDICTION

This Privacy Policy and all matters arising from it shall be governed by and construed in accordance with the laws of India, particularly the Information Technology Act, 2000, and related data protection rules.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

13. CONTACT INFORMATION

If you have any questions, concerns, or complaints regarding this Privacy Policy or data handling practices, please contact:

[www.astrofacereading.in]
Email: [astrofacereadingpune@gmail.com]
Phone: 9923624189
Address: Pune, Maharashtra